Road Assistance
All citizens in possession of motor vehicles registered in the Federation of B&H are entitled to the following services FREE OF CHARGE:
- Information on road and driving conditions in Bosnia and Herzegovina;
- Technical Assistance to enable safe continuation of journey (i.e. repair of slight vehicle damages);
- Removal of defective and damaged vehicles from the road to the AMC headquarter or nearest repair station to enable undisturbed traffic flow (i.e. if determined that the defect can't be removed on site).
When a traffic user in possession of motor vehicle requests technical assistance on the road, the Service provider is required, if possible, to put the vehicle in function and enable continuation of journey. Road assistance doesn't imply any repair of the vehicle in the repair service.
Having found that the vehicle may not be put into function, the Services Provider is required to remove the vehicle from pavement by taking it to its headquarter or to the nearest vehicle repair service or, when requested by the owner, to the appropriate parking lot to a maximum of 3 km from the location of the fault. If the user of the service insists on transporting the vehicle to a location that doesn't meet the foregoing, the Services Provider will perform the requested activity on the expense of the user.
Road Assistance and Information services can be obtained free of charge once a month and up to three (3) times a year. Defective vehicles in private areas, i.e. garage, parking lots etc. are not covered by free road assistance services.
Following the Agreement with the PC Roads of the FB&H, Road Assistance and Information Services on public roads are provided by the following entities:
Bosanskohercegovački auto-moto klub - BIHAMK Sarajevo - telephone 1282 or 033/282-100, fax. 033/282-122
Location of the RAIS headquarters and the areas of responsibility:
| Item | Canton | Area of responsibility - Municipality |
|---|---|---|
| I | Una - Sana | Bihać, Cazin and Bosanska Krupa |
| Bosanski Petrovac and Ključ | ||
| Sanski Most | ||
| Velika Kladuša and Bužim | ||
| II | Tuzla | Tuzla, Banovići, Živinice, Lukavac, Kalesija, Sapna, Teočak, Čelić, Srebrenik, Gračanica, Gradačac, Doboj East |
| Kladanj | ||
| III | Zenica-Doboj | Zenica, Kakanj and Breza |
| Zavidovići, Žepče and Maglaj | ||
| Olovo | ||
| Tešanj, Usora and Doboj South | ||
| IV | Bosnian Podrinje | Goražde, Pale-Prača, Foča-Ustikolina |
| V | Central Bosnia | Bugojno, Gornji Vakuf - Uskoplje and Donji Vakuf |
| Travnik and Novi Travnik | ||
| VI | Herzegovina-Neretva | Konjic |
| Jablanica and Prozor-Rama | ||
| City of Mostar | ||
| VII | Sarajevo | Stari Grad, Centar Sarajevo, Novo Sarajevo, Novi Grad Sarajevo, Ilidža, Vogošća, Hadžići and Trnovo |
| Ilijaš, Visoko and Vareš |
Auto moto savez u BiH (AMS BIH) Mostar telephone 1288 or 036/331-991), fax. 036/331-998
Location of the RAIS headquarters and the areas of responsibility:
| ITEM | Canton | Area of responsibility - Municipality |
|---|---|---|
| I | Posavina | Orašje, Odžak and Domaljevac-Šamac |
| II | Central Bosnia | Kiseljak, Kreševo and Fojnica |
| Vitez and Busovača | ||
| Jajce, Dobretići | ||
| III | Herzegovina-Neretva | City of Mostar, Čitluk |
| Stolac, Čapljina, Neum and Ravno | ||
| IV | West Herzegovina | Ljubuški and Grude |
| Posušje and Široki Brijeg | ||
| V | Canton 10 | Drvar and Bosansko Grahovo |
| Livno, Glamoč, Kupres and Tomislavgrad |